Privacy Policy

1 Information We Collect

We collect information to provide better services to our clients:

• Personal Information: Name, email address, phone number, and physical address — collected for site surveys, billing, and installations.
• Technical Data: IP address, browser type, and usage data collected through cookies to improve website performance.
• System Data: For home automation and CCTV setups, we may assist in configuring account credentials; however, we do not store or monitor your private video feeds or automation passwords after the final hand-off to the client.

2 How We Use Your Information

• To provide quotes and schedule professional installations.
• To offer ongoing technical support and manage warranty services.
• To send occasional updates regarding system maintenance or new green energy incentives.

3 Data Protection & Security

We implement industry-standard security measures to protect your data. We do not sell, rent, or trade your personal information to third parties. Your security footage and smart home configurations remain your private property and are stored locally or on your personal cloud accounts as per your hardware choice.

4 Third-Party Services

Our services involve hardware from third-party manufacturers (e.g., specific CCTV brands or solar inverters). Their use of your data is governed by their respective privacy policies once the device is registered to you.

5 Your Rights

• You may request access to the personal data we hold about you at any time.
• You may request correction or deletion of your personal data.
• You may opt out of marketing communications at any time by contacting us directly.